Unable To Create/Edit Supplier Bank Account - Bank Account Information is Greyed Out (Doc ID 2101047.1)

Last updated on JANUARY 28, 2016

Applies to:

Oracle Fusion Cash Management Cloud Service - Version 11.1.5.0.0 and later
Oracle Fusion Cash Management - Version 11.1.5.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Set Up CTM-Define Banks, Branches, and Accounts

ACTUAL BEHAVIOR
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Trying to add a bank account to site Abha - screen is greyd out and unable to edit. There are outstanding unpaid invoices.

EXPECTED BEHAVIOR
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Expect to be able to add the bank account.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login to Fusion Applications
2. Navigate to "Manage Suppliers"
3. Search for Supplier and then navigate to supplier site
4. click on BankAccounts tab, and click on Edit button - unable to add bank account

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot proceed with paying invoices.

Cause

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