Fusion Global Payroll (US): Error While Trying to Edit the W4 Document (Doc ID 2104161.1)

Last updated on NOVEMBER 17, 2016

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.1.10.0.0 and later
Oracle Fusion Global Payroll - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to Edit the W4 document and save the following error occurs.

"Error Opening URL to Submit this Form"

The issue can be reproduced at will with the following steps:
1) My Portrait > All Action task > Manage Tax Reporting > select Edit
2) W4 Document is downloaded
3) Open the newly downloaded document > select Adobe from the application list
4) Click "Allow" when prompted with This document is trying to connect to: file:///C|Users/xxxxx/Downloads/PDF/submitpdfdata.pdf
5) Perform changes
6) I agree to save the changes
7) Error is returned


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms