Not Able To See Managers Comment During Document Approval Process

(Doc ID 2105598.1)

Last updated on DECEMBER 19, 2016

Applies to:

Oracle Fusion Purchasing Cloud Service - Version 11.1.10.0.0 and later
Oracle Fusion Purchasing - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Goal

Why are comments entered by the manager is not seen in the UI but the same is seen from the notification?

Following is the customer use case scenario

1. In the worklist notifications when I clicked on the task to see the details, I am able to see the comments entered by my manager.
2. To check the same from main PO UI. I clicked on the 'pending approval' link. After selecting the approver I am unable see the comments entered by him.
 

Solution

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