"Not Allowed" Symbol Next To Phone Number On Account Search SUI

(Doc ID 2108029.1)

Last updated on JUNE 22, 2017

Applies to:

Oracle Fusion Sales - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Goal

On : 11.1.10.0.0 version, Accounts, Contacts, Households

User wants to know why "Not Allowed" symbol is coming next to phone number on Account search SUI

Adding account through web service
https:///foundationParties/PersonService?WSDL

When viewing new account on Account search SUI, the "Not Allowed" symbol (red circle with a line through the middle) is displayed next to phone number.

Why is this symbol there, what does it mean, and what causes it?
 

Solution

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