Fusion Global Payroll: Element Not Getting Paid to One Employee but Pays As Expected to Another Employee (Doc ID 2109488.1)

Last updated on FEBRUARY 23, 2016

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.1.10.0.0 and later
Oracle Fusion Global Payroll - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

Tuition refund calculates for one employee but not another. Both are in the same payroll, same pay period, same element entry.

The issue can be reproduced at will with the following steps:
1.Setup a tuition refund element: Supplemental Earnings>Moving Expense NonTaxable
2. Add the element entry to an employee
3. Process in a payroll or QuickPay
4. Verify the results and note the tuition refund did not calculate


Cause

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