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Import Credit Rule Error : Participant With Name Not Found For Rule (Doc ID 2112325.1)

Last updated on MAY 22, 2023

Applies to:

Oracle Fusion Incentive Compensation - Version and later
Oracle Fusion Incentive Compensation Cloud Service - Version and later
Information in this document applies to any platform.


User exported out the Credit Hierarchy from stage and tried to import into production and it error.

The Request is running for ESS request id:34886
CreditRuleImportProgram started for Request Id :300000002341001
essCallbackURL :
importProcessAsync Webservice invoked
CreditRuleImport:OnEvent Start
Rule Import Log
Import started on : Thu Feb 18 12:11:15 UTC 2016
Rule Copy Request Row with Id = 300000002341001 found.
Rule Copy Request Details :
Rule Copy Request Row with Id = 300000002341001
Import Org Id = 300000000690008
No object Name Prefix provided.
No object Name Suffix provided.
New Start Date = 2016-01-01
New End Date = 2016-12-31
Reading the file to be imported.
Checksum matched.
Participant with Name Amy Smith not found for rule CORP EMEA
Import status : FAILED
Rolling back...
Overall import status FAILED
Imported completed on : Thu Feb 18 12:11:32 UTC 2016

Navigator > Participant Assignments > Manage Direct Credit Rules
1. Duplicate existing Direct Credit Rule hierarchy without attribute values
2. Manually add back the attributes (without values) criteria to the duplicated structure
3. Export out the structure to generate xml file
4. Import xml file into production via  Navigator > Participant Assignments > Manage Rule Import Processes

Due to this issue, users cannot move Direct Credit Rules from one instance to another.


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