My Oracle Support Banner

Not Being Able To Save Tasks When Created In Task Templates due to Remote Region Error (Doc ID 2112970.1)

Last updated on MARCH 24, 2019

Applies to:

Oracle Fusion Sales - Version and later
Information in this document applies to any platform.


On : version, Sales, Sales Catalog

When trying to save the work done in Task Manage sales Task Templates and error is shown.

Unable to retrieve content.Additional information for "Remote Region error #16"
An error occurred while invoking task Manage sales Task Templates.Review the FunctionalSetupServer logs for more details on the error.Contact your help desk

The issue can be reproduced at will with the following steps:
1 Navigator
2 Setup and Maintenance
3 Enter task Manage Sales Task Templates
4 Create a new template
5 Save or save close
6 Error appears:


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.