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Fusion Apps, OTBI, Agent Sending Multiple Emails when more than one email address is specified (Doc ID 2114465.1)

Last updated on SEPTEMBER 03, 2018

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.10.0.0 and later
Oracle Fusion Application Toolkit Cloud Service - Version 11.1.10.0.0 and later
Oracle Fusion Application Toolkit - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
A BI Agent was sending multiple emails

An agent is created and linked to an OTBI analysis.
When 2 or more different e-mail addresses are supplied,

the agent sends out the report multiple times to each of the e-mail addresses instead of one time only

so each recipient receives multiple emails of the same report


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. create new analysis or use existing analysis
2. create new BI Agent to deliver / schedule the analysis
3. run the agent
4. the analysis is being receive twice

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users have a discomfort of receiving twice the same analysis output

Cause

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