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Fusion Global Payroll (UK): Payroll Fails with an External Function Call Error Occurred for Formula GB_NI_AUTO_INDIRECT, line 124. (Doc ID 2115667.1)

Last updated on JULY 05, 2023

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.1.10.0.0 and later
Oracle Fusion Global Payroll - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to run payroll for a person, the following error occurs:

Error was encountered when processing payroll relationship xxx.
An error occurred when processing element {ELEM_NAME.(ETNAME=GB_TAX_AND_NI)
An error occurred when processing autoindirect formula GB_NI_AUTO_INDIRECT.
An error occurred during formula execution. Contact your help desk.
(ORACLE_ERROR_TEXT=) (FORMULA_ERROR_TEXT=An external function call error occurred for formula GB_NI_AUTO_INDIRECT, line 124.)
An external function call error occurred for formula GB_NI_AUTO_INDIRECT, line 124.
An assertion failure was detected at location pydirsgdflexseg:2.

Cause

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In this Document
Symptoms
Cause
Solution
References


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