Can Not Schedule Custom Job Set For Future Dates (Doc ID 2117678.1)

Last updated on MAY 16, 2016

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.1.10.0.0 and later
Oracle Fusion Incentive Compensation - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

Submit request set with schedule for future dates and gives a confirmation message but did not submit.

 


EXPECTED BEHAVIOR
Expected to see a request scheduled with status = Wait.


STEPS
Navigator > Credits and Earnings > View Requests > Submit Request set "Custom Calculation Jobset " with [ Using a Schedule ]

1. If Frequency = Daily, even though the start date is tomorrow, system actually ran the request set right away and does not schedule for the next date.

   Schedule tab :
      Run = using a schedule
      Frequency = Daily
      Every = 1 Day
      Start Date = 03/08/2016 05:00
      End Date = 03/31/2016 05:00
      ... get request_id 321065 being submitted right away (3/7/16 13:53 PST)

2. If Frequency = Custom Dates, user gets the confirmation message but no request_id associated to it so no schedule was submitted.

      Frequency = Custom Date
      Add Time :
          03/08/2016 05:00
          03/09/2016 05:00
          03/10/2016 05:00
          03/11/2016 05:00
      ... click [ Submit ] and get "Confirmation" without any request_id
      ... checked the ess_server and did not see any request submitted.

Cause

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