Unable To Send Purchase Order to Supplier (External User) As An Email Attachment (Doc ID 2121887.1)

Last updated on APRIL 21, 2016

Applies to:

Oracle Fusion Purchasing Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to communicate PO to suppliers via email. the following error happens

ERROR
 

  



The issue can be reproduced at will with the following steps:


1. Confirm communication method = Email and  e-mail address = xyz@yahoo.en) at the supplier site.
2- Create BPA with the email address (filled automatically) .

2a. Insure Automatically generate orders and Automatically submit for approval is checked.
3. Create and Submit a Requisition.
4. Requisition Approved.
5. PO is AutoCreated.
6. FYI Notification is sent to requester.
7. Launch the Schedule Processes "Communicate Purchasing Documents" program and see the job finishes in error
or Launch the communicate dialog when viewing documents online program that finishes in error .

Note1: User's performed the two tests:
» Launching using Schedule Processes.
» Launching the communicate dialog when viewing documents online.

Note2: The user created a new PR/PO and can send  by E-mail.  The error  occurs only with the old PO 11001150.  
 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms