Fusion Global HR: My Portrait Error - You cannot edit the contact information because current or future-dated records exists. Contact your Human Resources department (Doc ID 2122470.1)

Last updated on DECEMBER 16, 2016

Applies to:

Oracle Fusion Global Human Resources - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Global Human Resources

When attempting to select an entry in Personal Relationships, the following error occurs.
Navigation: Navigator > Person Gallery > My Portrait (tab) > "Personal Information" card > scroll to "Personal Relationships" section > Click on person name
Same error when you enter the information of one of your relationship, the Action Manage Marital Status(left panel on My Portrait).

ERROR
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You cannot edit the contact information because current or future-dated records exists. Contact your Human Resources department.


STEPS
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The issue can be reproduced at will with the following steps:
1. Navigator > Person Gallery > My Portrait (tab) > "Personal Information" card > scroll to "Personal Relationships" section > Click on person name
2. Error is returned


Cause

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