Calculation Eligibility Job In Running Status For a Long Time When It Is Actually Completed. (Doc ID 2122826.1)

Last updated on JUNE 02, 2017

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.1.10.0.0 and later
Oracle Fusion Incentive Compensation - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

Calculation's Eligibility job is in Running status for a long time.
When checked, it actually is completed.
User has to cancel in order to submit the next job.

EXPECTED BEHAVIOR
Expected that if it's completed, then the status should reflect Completed so the parent calculation job can be completed.

STEPS
Note: Not consistently reproducible.
1. Submit calculation
2. Child jobs for Eligibility and Calculate PVT kicks off
3. One child job for Eligibility is still in Running status for a very long time.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms