Order Creation Using Web Service Fails With:- xx/xx/xxxx ContractEndDate must be greater than or equal to xx/xx/xxxx ContractStartDate. (Doc ID 2126362.1)

Last updated on JUNE 08, 2017

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.1.10.0.0 and later
Oracle Fusion Distributed Order Orchestration - Version 11.1.9.2.0 and later
Information in this document applies to any platform.
***KM Review - Dec 2016 - Checked for Relevance***

Symptoms

Order submitted through the create order web Service - ReceiveOrderRequestService - is not created. An error is raised:

05/12/2016 ContractEndDate must be greater than or equal to 07/12/2016 ContractStartDate. Correct the dates and resubmit the order.

The error is shown by following the instructions in - How to View Errors when an Order has Not been created - Order Submitted using Web Service (2162739.1)

Cause

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