Fusion Payroll: Getting Error when Trying to Hire or Rehire an Employee "ORA-06512: at FUSION.PAY_ENTRY_MAINTENANCE"

(Doc ID 2126741.1)

Last updated on APRIL 13, 2016

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.1.10.0.0 and later
Oracle Fusion Global Payroll - Version 11.1.11.0.0 and later
Oracle Fusion Global Human Resources - Version 11.1.11.0.0 and later
Oracle Fusion Global Human Resources Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

After terminating the work relationship of an employee, when trying to rehire this employee the action does not work, its giving an error.

Also getting the error upon hiring a new employee or creating new employee using HDL.


ERROR

JBO-ORA-20001: The {ELEM_NAME} element has a setting in effect that does not allow new entries. Details: The closed for entry indicator on the element prevents the creation of new entries or the extension of the end date on an existing entry. Existing entries remain available to employees that have them already.ORA-06512: at "FUSION.PAY_ENTRY_MAINTENANCE", line 236ORA-06512: at line 1: ORA-20001: The {ELEM_NAME} element has a setting in effect that does not allow new entries. Details: The closed for entry indicator on the element prevents the creation of new entries or the extension of the end date on an existing entry. Existing entries remain available to employees that have them already.


STEPS
The issue can be reproduced at will with the following steps:
1. try to hire an employee
2. getting the error




Cause

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