Opportunity Territory Assignment is not considering the Business Unit Dimension and assigning wrong territories

(Doc ID 2127435.1)

Last updated on APRIL 20, 2016

Applies to:

Oracle Fusion Sales - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
User set up Multi-Business Unit then Create and distribute opportunities. Opty team members are reflected incorrect.

EXPECTED BEHAVIOR
-----------------------
Opty should reflect correct team members

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Login to App
2.Go To Opty> edit Opty> Team members


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create Opty successfully.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms