Cannot Create Opportunity, due To Invalid Resource ID Error (Doc ID 2134536.1)

Last updated on MAY 16, 2016

Applies to:

Oracle Fusion Sales - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Opportunities

Cannot create an opportunity, due to an invalid Resource ID error
When creating an opportunity, an error shows up that Resource ID is invalid.
The same error when trying to convert a lead to opportunity

ERROR
-----------------------
"Resource ID is invalid"


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. log into Oracle Sales CRM > go to Opportunities > action New
2. click on Save
3. a popup appears with the error "Resource ID is invalid"

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, user cannot create opportunities.

Cause

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