IDM 11.1.8 Provisioning Issue : Cannot Start OVD (Doc ID 2135378.1)

Last updated on MAY 10, 2016

Applies to:

Oracle Fusion Product Lifecycle Portfolio Management - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.8.0.0 version, Technology Management - Provisioning - LCM - Upgrade

Preconfigure phase of IDM Provisioning fails to start OVD with the following errors.
 
ERROR
-----------------------
2016-03-20 09:55:00.024 NOTIFICATION [exec] Cause:
2016-03-20 09:55:00.025 NOTIFICATION [exec] An internal operation has failed: Failed to start the component
2016-03-20 09:55:00.027 NOTIFICATION [exec] Action:
2016-03-20 09:55:00.028 NOTIFICATION [exec] See logs for ore details.
2016-03-20 09:55:00.028 NOTIFICATION [exec] [CONFIG] FAILED:Start Oracle Virtual Directory
2016-03-20 09:55:00.030 NOTIFICATION [exec] Question Received:
2016-03-20 09:55:00.032 NOTIFICATION [exec] Error creating ASComponent ovd1.
2016-03-20 09:55:00.033 NOTIFICATION [exec] Cause:
2016-03-20 09:55:00.034 NOTIFICATION [exec] An internal operation has failed: Failed to start the component
2016-03-20 09:55:00.034 NOTIFICATION [exec] Action:
2016-03-20 09:55:00.036 NOTIFICATION [exec] See logs for more details.
2016-03-20 09:55:00.037 NOTIFICATION [exec] Configuration:Configure Oracle Identity Management Components failed



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
http://docs.oracle.com/cd/E56614_01/fa_lcm_gs/OAINS/toc.htm

Install logs have the following errors reported

LOG FILE

-----------------------
Filename =install<timestamp>.log


See the following error:

[2016-03-20T09:53:00.467-04:00] [as] [NOTIFICATION] [] [oracle.as.provisioning] [tid: 13] [ecid: 0000LEKHT6^8lnYFLriOOA1Mve_c000004,0] Action for the ovd1 is START
[2016-03-20T09:53:00.468-04:00] [as] [NOTIFICATION] [] [oracle.as.provisioning] [tid: 13] [ecid: 0000LEKHT6^8lnYFLriOOA1Mve_c000004,0] Trying to start the component ovd1
[2016-03-20T09:55:00.007-04:00] [as] [WARNING] [] [oracle.as.config] [tid: 13] [ecid: 0000LEKHT6^8lnYFLriOOA1Mve_c000004,0] Failed to start component ovd1[[
oracle.as.config.ProvisionException: HTTP status code = 408 : 0 of 1 processes started.
at oracle.as.config.impl.OracleASComponentBaseImpl.manageProcess(OracleASComponentBaseImpl.java:943)
at oracle.as.config.impl.OracleASComponentBaseImpl.start(OracleASComponentBaseImpl.java:1062)
at oracle.as.provisioning.fmwadmin.ASComponentProv.createComponent(ASComponentProv.java:153)
at oracle.as.provisioning.fmwadmin.ASComponentProv.createComponent(ASComponentProv.java:73)
at oracle.as.provisioning.fmwadmin.ASInstanceProv._createComponent(ASInstanceProv.java:401)
62)

]]
[2016-03-20T09:55:00.008-04:00] [as] [NOTIFICATION] [] [oracle.as.provisioning] [tid: 13] [ecid: 0000LEKHT6^8lnYFLriOOA1Mve_c000004,0] Status of component false
[2016-03-20T09:55:00.012-04:00] [as] [ERROR] [] [oracle.as.provisioning] [tid: 13] [ecid: 0000LEKHT6^8lnYFLriOOA1Mve_c000004,0] [[
oracle.as.config.ProvisionException: Failed to start the component
at oracle.as.provisioning.fmwadmin.ASComponentProv.createComponent(ASComponentProv.java:157)
at oracle.as.provisioning.fmwadmin.ASComponentProv.createComponent(ASComponentProv.java:73)
at oracle.as.provisioning.fmwadmin.ASInstanceProv._createComponent(ASInstanceProv.java:401)

]]
[2016-03-20T09:55:00.013-04:00] [as] [TRACE:16] [] [oracle.as.provisioning] [tid: 13] [ecid: 0000LEKHT6^8lnYFLriOOA1Mve_c000004,0] [SRC_CLASS: IdMProvisioningEventListener] [SRC_METHOD: onConfigurationError] ENTRY 5d8da7c0-10dd-4428-882c-92118451b2d6
[2016-03-20T09:55:00.013-04:00] [as] [TRACE] [] [oracle.as.provisioning] [tid: 13] [ecid: 0000LEKHT6^8lnYFLriOOA1Mve_c000004,0] [SRC_CLASS: oracle.as.idm.install.config.event.IdMProvisionEventListener] [SRC_METHOD: onConfigurationError] ________________________________________________________________________________
[2016-03-20T09:55:00.013-04:00] [as] [TRACE] [] [oracle.as.provisioning] [tid: 13] [ecid: 0000LEKHT6^8lnYFLriOOA1Mve_c000004,0] [SRC_CLASS: oracle.as.idm.install.config.event.IdMProvisionEventListener] [SRC_METHOD: onConfigurationError] [OOB IDM CONFIG EVENT] onConfigurationError -> configGUID 5d8da7c0-10dd-4428-882c-92118451b2d6
[2016-03-20T09:55:00.015-04:00] [as] [TRACE] [] [oracle.as.provisioning] [tid: 13] [ecid: 0000LEKHT6^8lnYFLriOOA1Mve_c000004,0] [SRC_CLASS: oracle.as.idm.install.config.event.IdMProvisionEventListener] [SRC_METHOD: onConfigurationError] [OOB IDM CONFIG EVENT] ErrorID: 35076
[2016-03-20T09:55:00.015-04:00] [as] [TRACE] [] [oracle.as.provisioning] [tid: 13] [ecid: 0000LEKHT6^8lnYFLriOOA1Mve_c000004,0] [SRC_CLASS: oracle.as.idm.install.config.event.IdMProvisionEventListener] [SRC_METHOD: onConfigurationError] [OOB IDM CONFIG EVENT] Description: [[
Error creating ASComponent ovd1.
Cause:
An internal operation has failed: Failed to start the component
Action:
See logs for more details.
]]
[2016-03-20T09:55:00.018-04:00] [as] [TRACE] [] [oracle.as.provisioning] [tid: 13] [ecid: 0000LEKHT6^8lnYFLriOOA1Mve_c000004,0] [SRC_CLASS: oracle.as.idm.install.config.event.IdMProvisionEventListener] [SRC_METHOD: onConfigurationError] ________________________________________________________________________________
[2016-03-20T09:55:00.019-04:00] [as] [TRACE] [] [oracle.as.provisioning] [tid: 13] [ecid: 0000LEKHT6^8lnYFLriOOA1Mve_c000004,0] [SRC_CLASS: oracle.as.idm.install.config.event.IdMProvisionEventListener] [SRC_METHOD: onConfigurationError] [OOB IDM CONFIG EVENT] onConfigurationError -> eventResponse ==oracle.as.provisioning.engine.ConfigEventResponse@445e513
[2016-03-20T09:55:00.019-04:00] [as] [NOTIFICATION] [] [oracle.as.provisioning] [tid: 13] [ecid: 0000LEKHT6^8lnYFLriOOA1Mve_c000004,0] [OOB IDM CONFIG EVENT] onConfigurationError -> Configuration Status: -1
[2016-03-20T09:55:00.019-04:00] [as] [NOTIFICATION] [] [oracle.as.provisioning] [tid: 13] [ecid: 0000LEKHT6^8lnYFLriOOA1Mve_c000004,0] [OOB IDM CONFIG EVENT] onConfigurationError -> Asking User for RETRY or ABORT
[2016-03-20T09:55:00.020-04:00] [as] [NOTIFICATION] [] [oracle.as.provisioning] [tid: 13] [ecid: 0000LEKHT6^8lnYFLriOOA1Mve_c000004,0] [OOB IDM CONFIG EVENT] onConfigurationError -> ActionStep:OVD_START
[2016-03-20T09:55:00.020-04:00] [as] [TRACE] [] [oracle.as.provisioning] [tid: 13] [ecid: 0000LEKHT6^8lnYFLriOOA1Mve_c000004,0] [SRC_CLASS: oracle.as.idm.install.config.event.IdMProvisionEventListener] [SRC_METHOD: onConfigurationError] [OOB IDM CONFIG EVENT] onConfigurationError -> wait for User Input ....
[2016-03-20T09:55:00.021-04:00] [as] [NOTIFICATION] [] [oracle.as.install.engine.modules.silent] [tid: 13] [ecid: 0000LEKHT6^8lnYFLriOOA1Mve_c000004,0] [CONFIG] STEP: Start Oracle Virtual Directory : RETURN STATUS [FAILED][[
Error creating ASComponent ovd1.
Cause:
An internal operation has failed: Failed to start the component
Action:
See logs for more details.
]]

Cause

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