Crediting and Rollup Error ORA-01555: snapshot too old: rollback segment number 87 with name "_SYSSMU87_3051497311$" too small (Doc ID 2135774.1)

Last updated on MAY 09, 2016

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.1.10.0.0 and later
Oracle Fusion Incentive Compensation - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to run Crediting and Rollup, the following error occurs.

ERROR
Unexpected exception in process_all_mode
SQLCODE : -1555
SQLERRM : ORA-01555: snapshot too old: rollback segment number 87 with name "_SYSSMU87_3051497311$" too small
CN_TP_DIRECT_CREDITS.generate_direct_credits.g_exc_error
SQLCODE : 1
SQLERRM : User-Defined Exception
CN_TP_CREDIT_TXNS.generate_credits.g_exc_error
CN_TP_DIRECT_CREDITS.process_all_mode.others
SQLCODE : 1
SQLERRM : User-Defined Exception
End of cn_tp_credit_txns.generate_credits

STEPS
Navigator > Credits and Earnings > Run Crediting and Rollup (as a single job)  ... or ... Run Crediting
Parameters :  1/1/15 - 12/31/15, TOTAL

Cause

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