Fusion Global Human Resources - Error - Manager Change : "You Must Enter A Valid Value For The Manager ID Field" (Doc ID 2137982.1)

Last updated on DECEMBER 21, 2016

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.10.0.0 and later
Oracle Fusion Global Human Resources - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Global Human Resources

ACTUAL BEHAVIOR
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Error - Manager change : "You must enter a valid value for the Manager ID field"

Error - Manager change : "You must enter a valid value for the Manager ID field" , when we try to change manager for employees


EXPECTED BEHAVIOR
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You must enter a valid value for the Manager ID field

STEPS
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The issue can be reproduced at will with the following steps:
1. Login – home page > navigator
2. Person management > search for person number
3. Select the employee > “Manage Employment”
4. “Edit” button > select “Update”
5. Give effective date, action and action reason > click OK
6. Select different Line manager > Search for Moore
7. Select Moore Karen > click “OK”
8. Click on “Review” button


BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot change a manager for employees.

Cause

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