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Fusion Absence Management: Error while trying to view Accrual Balance after Enrolment (Doc ID 2141021.1)

Last updated on AUGUST 10, 2018

Applies to:

Oracle Fusion Absence Management - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to run accrual balance the following error occurs.

ERROR
-----------------------
ANC-3405067A configuration matrix error occurred. Contact your administrator.Inform your administrator that an error occurred while evaluating the configuration matrix. Plan Geyser Accrual Plan- FAS. Effective date 2013-05-31. Person Bruce Banner. Configuration matrix error Error parsing expression: [LengthOfService.GeyserLengthofService-FAS] < 3, Message: Error in parseTerminal: Expected NUM, VAR, STR, or DATE, but got UNKNOWN of value [LengthOfService.GeyserLengthofService.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigator > Person Management > Manage Absence Records >
2. Manage Absences and Entitlements > Plan Participation > Accrual Plans > Run Accruals for Selected Plan
3. Error:
ANC-3405067A configuration matrix error occurred. Contact your administrator.Inform your administrator that an error occurred while evaluating the configuration matrix. Plan Geyser Accrual Plan- FAS. Effective date 2013-05-31. Person Bruce Banner. Configuration matrix error Error parsing expression: [LengthOfService.GeyserLengthofService-FAS] < 3, Message: Error in parseTerminal: Expected NUM, VAR, STR, or DATE, but got UNKNOWN of value [LengthOfService.GeyserLengthofService.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use this functionality.

Cause

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In this Document
Symptoms
Cause
Solution


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