Requisition Email Notifications are not Sent to Users After Maintenance Activity

(Doc ID 2142405.1)

Last updated on JANUARY 10, 2018

Applies to:

Oracle Fusion Self Service Procurement Cloud Service - Version and later
Oracle Fusion Self Service Procurement - Version and later
Information in this document applies to any platform.


 On : version, Approvals and Notification

Requisition Approval email notifications are not sent to approvers

Note: Email notifications in Outlook/Thunderbird

Expected that Approver gets the requisitions approval email notification to approve/reject these requsitions.

The issue can be reproduced at will with the following steps:
1. Create a requisition
2. Enter the line details.
3. Submit for approval.
4. The Approver does not get any approval notification.


 Recently there was a maintenance activity done on the Instance


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms