Error (ZX_CONTENT_SOURCES_U1 Violated) Occurred While Running Import Tax Configuration Content (Doc ID 2144265.1)

Last updated on MAY 31, 2016

Applies to:

Oracle Fusion Tax Cloud Service - Version 11.1.9.2.0 and later
Oracle Fusion Tax - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to Upload Tax Configuration Content, the following error occurs.

ERROR
-----------------------
Unexpected Error in post_process_data: ORA-00001: unique constraint (FUSION.ZX_CONTENT_SOURCES_U1) violated

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Navigate to File Import and Export
1. Upload the Tax Content file to Account:fin/tax/import
2. Go to Scheduled Processes: Load Interface File for Import -> Import Tax Configuration Content
3. Submit the process: Import Tax Configuration Content
4. Select the Tax Content Source and Tax Regime Code and Submit
5. Verify the log and output files

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot import the Tax Configuration Content.

Changes

Party Name of the Tax Content Provider has been changed to some other value from Manage Customers UI (for example, from CCH to ABCD).
Ran the Import Tax Configuration Content Process with the Tax Provider Parameter (example - CCH value from lookup: ZX_SERVICE_PROVIDER) which created a new Organization with the Tax Provider name (CCH).

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms