It Asks Login Page Again and Again When Trying Access SmartView Through Company SSO

(Doc ID 2144936.1)

Last updated on JUNE 02, 2016

Applies to:

Oracle Fusion General Ledger Cloud Service - Version 11.1.10.0.0 and later
Oracle Fusion Application Toolkit - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

Customer are not able to login when try accessing Smartview via their company SSO. It asks for the login/password screen again and again.

 


Steps to reproduce:

1. Open an excel sheet
2. Start Smatview
you will get fusion application chooser login page
3. click Sign in through company SSO
you will get login page again


Cause

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