My Oracle Support Banner

Task Notification not appearing in the Bell icon area on FUSE Home Page (Doc ID 2145642.1)

Last updated on JANUARY 23, 2018

Applies to:

Oracle Fusion Sales - Version 11.1.10.0.0 and later
Oracle Fusion Advanced Collections Cloud Service - Version 11.12.1.0.0 to 11.12.1.0.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

An Object Workflow was created (based on a Business Process) for a Contact creation approval process.
The Task to approve the Contact is created successfully and if the user (approver) goes to Notifications (Bell icon) > More Details > Customer Relationship Management in the BPM Worklist the Task to approve the Contact creation is in the list.
The issue is that the Notification does not appear in the Recent Notifications area when going to the Bell icon on the Home page.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.