Rel 11 - ESS - Change Primary Mailing Address Error (Doc ID 2147163.1)

Last updated on SEPTEMBER 04, 2017

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Global Human Resources - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to delete Home address, the following error occurs:
You cannot delete this mailing address without first selecting a new mailing address for this person.


The issue can be reproduced at will with the following steps:
1. Login as an Employee > Go to Home -> About Me -> Personal Information
2. Click on Edit button
3. Change Primary mailing address from Home address to Registered Permanent Address.
4. Save and close
5. Primary mailing address is changed to Registered Permanent Address. (It is also visible on My Portrait - Personal Information)
6. Again go to About Me -> personal info - > try to delete Home address. Getting the error: You cannot delete this mailing address without first selecting a new mailing address for this person.


Cause

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