Payroll Calc Is Not Processing All Deductions / Taxes Post Upgrade To Release 11 (Doc ID 2151410.1)

Last updated on JULY 05, 2016

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Global Payroll - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

After P2T, rolled back payroll processes in the test stage and re processed Payroll Calculation.
Saved the results.
Rolled back the payroll.
Upgraded to Release 11.
Run the payroll and compared pre and post upgrade.
The results are not the same.
Notice that 401K is Zero whereas before upgrade 401K was deducted correctly. (Even in production 401K for this period is deducted correctly)

The results prior upgrade and after upgrade should be the same.


The issue can be reproduced at will with the following steps:
1. Calculate payroll before upgrade. Saved the results.
2. Upgrade the system. Rolled back.
3. Calculate payroll. The results are not the same as prior upgrade. Mention: No data has been changed.
4. Marked the employee for retry and ran the retry process. No data was changed and after the Retry 401k is being deducted correctly.
Tried this for multiple employees and the retry process is fixing the deductions even though no data was changed.



Cause

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