Last updated on JULY 20, 2017
Applies to:Oracle Fusion Incentive Compensation Cloud Service - Version 184.108.40.206.0 and later
Oracle Fusion Incentive Compensation - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
The adjusted credits with preserve credit flag is still being assigned to old credited receiver.
The crediting process assigned salesrep REP1 and REP2 to the transaction based on the Direct Credit Rules.
User realized the credits were wrong so wanted to manually reassign to salesrep REP3 and REP4.
After clicking on [ Preserve Credit] and manually adding salesrep REP3 and REP4, user ran Revert Transaction and Crediting again.
The transaction now has 4 credit receivers.
Expected to see only salesrep REP3 and REP4 on the transaction.
The issue can be reproduced at will with the following steps:
1. Import and collection transaction
2. Run Crediting
3. Run Classification
4. Adjust the credit , click on [ preserve credit] and add the two new receivers
5. Run Revert Transaction
6. Run Crediting
7. Review the transaction and see all 4 reps.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms