Add A User As A Resource

(Doc ID 2156099.1)

Last updated on JULY 17, 2016

Applies to:

Oracle Fusion Sales - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

Unable to create resource. When searching for the user in Manage Users, the user can be found. When searching for the user in Resource Directory, the user cannot be found.

EXPECTED BEHAVIOR
The expected behavior is to search for the user in Resource Directory and add it as a resource.

STEPS
The issue can be reproduced at will with the following steps:
1. Navigate to Resource Directory
2. Search for person (user) and it does not appear in search results
3. Navigate to My Team > Manager Users
4. Search for user and it appears in search results



Cause

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