Fusion Global HR: HR Specialist not Able to Create Contact From Existing Person (Doc ID 2157137.1)

Last updated on DECEMBER 16, 2016

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.10.0.0 and later
Oracle Fusion Global Human Resources - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms


HR Specialist is performing a task of Global Temporary assignment wherein he has to create a contact from existing person in person information .
The system is not allowing to do so instead throwing up an error.
This error is popping up not for all employees but for specific ones.

ERROR
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Error
A person must have at least one name record.
You cannot delete all of a person's names without deleting the person record.




STEPS
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The issue can be reproduced at will with the following steps:
1. My Workforce > Person Management
2. Search for Employee > Select Employee by Clicking on the name
3. Click on Manage Employment in task list to the left side of screen > Click on Edit (Update)
4. Enter Effective Date/ Action (Global Temporary Assignment) and Destination Legal Employer > Click on Ok
5. Select Source Assignment status > Verifies Person Identification Information
6. Click on Next > Verify Citizenship and Visa Information
7. Verify Contact Information > Click on Contacts
8. Click on Create contact from existing person > Enter the details > An error pops up

Cause

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