Dispute Status Is Not Updating When Request For Information Dispute Is Withdrawn.
Last updated on JULY 31, 2017
Applies to:Oracle Fusion Incentive Compensation - Version 184.108.40.206.0 and later
Oracle Fusion Incentive Compensation Cloud Service - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
When a dispute is withdrawn, the status should be updated.
1. Person A creates a dispute.
2. Analyst received the dispute. Dispute status = 'Assigned'
3. Analyst requests more information. Dispute status = 'Request for Information'
4. Person A receives the worklist item and withdraws the dispute. Dispute status = 'Request for Information'
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