Unable To Drill Down custom object record (Doc ID 2158782.1)

Last updated on AUGUST 03, 2016

Applies to:

Oracle Fusion Sales - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Accounts, Contacts, Households

ACTUAL BEHAVIOR
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When clicking on record for a stand alone custom object it takes me to the home page

EXPECTED BEHAVIOR
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When clicking on the record it should take you to the landing page of the object
STEPS
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The issue can be reproduced at will with the following steps:
1. Search for a record for the custom Object in Global search
2. Click on the record


BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot edit records

Cause

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