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FA: SCM: OM: Order Scheduling Fails With: The item passed to order promising was not found in any organization. Verify the item definition. (DOO-2685268) (Doc ID 2160250.1)

Last updated on MARCH 04, 2021

Applies to:

Oracle Fusion Global Order Promising - Version 11.13.20.01.0 and later
Oracle Fusion Order Management Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

Scheduling fails on an Order Submitted to Order Management. The Order may be submitted from the Fusion Order Management (FOM) UI or using a WebService. Errors are reported when querying the order, these can be reviewed by clicking on the error icon on the order line.

Task XXXXXXXXXXXX for orchestration process XXXXXXXXXXXXXXXXX failed

The item passed to order promising was not found in any organization. Verify the item definition. (DOO-2685268)

Cause

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In this Document
Symptoms
Cause
Solution
 Scenario 1
 Scenario 2
 Scenario 3
 Scenario 4
 Scenario 5
 Scenario 6
References

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