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FA: SCM: OM: Order Scheduling Fails With: The request to submit the sales order failed because scheduling for item XXX isn't set up correctly. (DOO-2685268) (Doc ID 2160250.1)

Last updated on SEPTEMBER 21, 2021

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.20.01.0 and later
Oracle Fusion Global Order Promising - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

Scheduling fails on an Order Submitted to Order Management. The Order may be submitted from the Fusion Order Management (FOM) UI or using a WebService. Errors are reported when querying the order, these can be reviewed by clicking on the error icon on the order line.

Task XXXXXXXXXXXX for orchestration process XXXXXXXXXXXXXXXXX failed

The request to submit the sales order failed because scheduling for item XXX isn't set up correctly. (DOO-2685268)

Cause

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In this Document
Symptoms
Cause
Solution
 Case 1 : Sourcing Rule, Assignment set, ATP Rule and Profile (MSP_DEFAULT_ASSIGNMENT_SET) are not defined correctly
 Case 2 : Organization is not enabled for collection
 Case 3 : Ordered Item has not been collected
 Case 4 : Organization used in the sales order is a Manufacturing Plant and the corresponding manufacturing calendar is not defined / collected
 Case 5 : Item is incorrectly defined
 Case 6 : Profile value for - MSC_SRC_ASSIGNMENT_CATALOG - is not set
References

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