Order Scheduling Fails With:- The item passed to order promising was not found in any organization. Verify the item definition. (DOO-2685268) (Doc ID 2160250.1)

Last updated on JUNE 08, 2017

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Distributed Order Orchestration - Version 11.1.11.1.0 and later
Oracle Fusion Global Order Promising - Version 11.1.11.1.0 and later
Information in this document applies to any platform.
***KM Review - Dec 2016 - Checked for Relevance***

Symptoms

Scheduling fails on an Order Submitted to Order Management. The Order may be submitted from the Fusion Order Management (FOM) UI or using a WebService. Errors are reported when querying the order, these can be reviewed by clicking on the error icon on the order line.

Task XXXXXXXXXXXX for orchestration process XXXXXXXXXXXXXXXXX failed

The item passed to order promising was not found in any organization. Verify the item definition. (DOO-2685268)

Cause

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