Receiving Error When Trying To Download Attachments Generated On Running: Run Element Result Report (Doc ID 2163976.1)

Last updated on JULY 29, 2016

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Global Payroll - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms


When downloading the attachment generated at end if running Run Element Result Report. getting Below error


The attachments are downloadable from the admin user but not from account of a key user.


The attachment information cannot be retrieved."



The issue can be reproduced at will with the following steps:
1. Submit Element Results Report and open the Report result from Checklist.


Cause

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