Fusion Global Human Resources: Maintenance failing with errors (Doc ID 2165239.1)

Last updated on DECEMBER 21, 2016

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.10.0.0 and later
Oracle Fusion Global Human Resources - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Global Human Resources


We are receiving errors on all maintenance on Manage Employment that we are entering into Oracle HCM today. I have attached screen shots of the errors.

Pulling candidates from Taleo, not all appear in the system. Customer has to manually add them in HCM which has worked previously without error.

Get error for the following test cases:
1. Trying to convert a pending worker

2. Hiring a new employee

For both, customer can complete both tasks with no problems. When customer get an email notification, it says that it errored out and gives the BPEL error messages.

ERROR
-----------------------
"FAULT_NAME=operationErrorFault::FAULT_TEXT=com.oracle.bpel.client.BPELFult: faultName....... "




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Trying to convert a pending worker or Hiring a new employee


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot hire new employees or convert pending workers.

Cause

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