Getting Error While Using UpdateOrganization Web Service From OSC To Update EBS (Doc ID 2169993.1)

Last updated on AUGUST 12, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 to 11.1.11.1.0 [Release 1.0]
Oracle Fusion Sales - Version 11.1.10.0.0 to 11.1.11.1.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Accounts, Contacts, Households

When attempting to synchronize records with EBS, the following error occurs.

ERROR
===================================================
Error: Could not find matching constructor for: oracle.jbo.ValidationException(java.util.ArrayList)


PROBLEM DESCRIPTION
===================================================
User is in OSC R11, integrating with EBS R1213
User is connecting to EBS with the following URL:
https://xxxx.xxxx.com:443/webservices/AppsWSProvider/oracle/apps/ar/hz/service/party/OrganizationService

If the address in OSC is valid, and the address in EBS is not valid, user receives error:
Error: Could not find matching constructor for: oracle.jbo.ValidationException(java.util.ArrayList)

By "valid" customer has given the following example:
In OSC, this address is valid:
City: MT VERNON
State: IL
county: JEFFERSON
Postal Code: 62864

However, in EBS, MT VERNON is invalid.
The city should be: MOUNT VERNON instead of MT VERNON


BUSINESS IMPACT
===================================================
The issue has the following business impact:
Due to this issue, users cannot synchronize records with EBS.

Cause

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