Oracle Fusion Global HR: 'Years Since Last Promotion' Do Not Show Any Values Even After Promotion (Doc ID 2174746.1)

Last updated on DECEMBER 29, 2016

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.10.0.0 and later
Oracle Fusion Global Human Resources - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Global Human Resources

ACTUAL BEHAVIOR
---------------
The employee is promoted via 'Promote' action in My Portrait' page for the employee, but 'Employment Information' page for direct reportees do not update any value in the field 'Years since Last Promotion'.

How does the 'Years since Last Promotion' field calculate the years? Under what conditions would the field shows values?


EXPECTED BEHAVIOR
-----------------------
Years since Last Promotion should show the number of years from last promotion.

STEPS
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The issue can be reproduced at will with the following steps:
1. Initiate promotion for an employee using the 'Promote' action from the employee's portrait page
2. Log in as employee's Line Manager
3. Navigate to 'My Team'
4. Click on the name for that particular employee
5. 'Employment Information' page do not show any values in 'Years since Last Promotion'

BUSINESS IMPACT
-----------------------
The number of years is not showing correctly.

Cause

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