Sync Error: Application Experienced Technical Difficulties. Error Code: FC0020; JBO-56009: Mapped name for value <value> not found in viewobject <object> (Doc ID 2178642.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle Fusion Sales - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On :  11.1.10.0.0 version, Microsoft Outlook

When attempting to Perform first sync after reinstalling Add-in, the following error occurs.

JBO-56009: Mapped name for value CE not found in viewobject PartyEO_Person_PersonPartyVOToPersonDVO_PersonDVO attribute NeverEmail_c.
ZOE-435021: An error occurred in the synchronization service when the method findPerson was invoked on the base service person. <>

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Reinstall Add-in
2. Run First Run Assistant, Control Panel estimates around 1600 objects to sync
3. Sync fails with Application experienced technical difficulties. Error code: FC0020. Errors above are present in the log.

Cause

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