Create And Edit Account Pages Have A Previously Deleted State Field (Doc ID 2178849.1)

Last updated on SEPTEMBER 15, 2016

Applies to:

Oracle Fusion Sales - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Accounts, Contacts, Households

ACTUAL BEHAVIOR
---------------
Create and Edit Account pages have a previously deleted State field
1. Navigate to Tools > Application Composer
2. Application = Common
3. Standard Objects = Account
4. Under Pages, edit the Create Account page
5. The State field is not available to remove
6. Repeat this process on the Edit Account page

EXPECTED BEHAVIOR
-----------------------
Expect to be able to remove the State field

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Desktop or SUI
2. Click on Account Object
3. Click on an existing Account
4. Click on the Edit/Profile Account page
5. There are two State fields on the page

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are seeing the address incorrectly.

Cause

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