While Processing The Conversion, It Is Showing Error For The Lacking A Payroll. (Doc ID 2179778.1)

Last updated on SEPTEMBER 19, 2016

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.1.10.0.0 and later
Oracle Fusion Benefits - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

While Processing the Conversion, system throws error for the lacking payroll.

ERROR
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Error occurred running Participation Process -- Life Events. Error Message is -- ORA-20001: The processed person might be lacking a payroll, on the effective date of processing. Details: Review the person's payroll for the processing date. The error occurred in the package ben_distribute_rates.get_periods_between. The participation process cannot determine the person's payroll. Either define a payroll for the person, or change the periodicity and frequency values. If the person has no defined payroll, the communicated value must be either per year or per month.’

STEPS
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The issue can be reproduced at will with the following steps:
1. Run a conversion Life event
2. Try to enroll the employee
3. Error Occurs


Cause

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