While Processing The Conversion, It Is Showing Error For The Lacking A Payroll.
(Doc ID 2179778.1)
Last updated on SEPTEMBER 09, 2020
Applies to:
Oracle Fusion Benefits Cloud Service - Version 11.1.10.0.0 and laterOracle Fusion Benefits - Version 11.1.10.0.0 and later
Information in this document applies to any platform.
Symptoms
While Processing the Conversion, system throws error for the lacking payroll.
ERROR
-----------------------
Error occurred running Participation Process -- Life Events. Error Message is -- ORA-20001: The processed person might be lacking a payroll, on the effective date of processing. Details: Review the person's payroll for the processing date. The error occurred in the package ben_distribute_rates.get_periods_between. The participation process cannot determine the person's payroll. Either define a payroll for the person, or change the periodicity and frequency values. If the person has no defined payroll, the communicated value must be either per year or per month.’
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run a conversion Life event
2. Try to enroll the employee
3. Error Occurs
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Cause |
| Solution |
| References |