The Sum Of Debits And Credits Are Out Of Balance Error Occurs When Discounts Created

(Doc ID 2180429.1)

Last updated on SEPTEMBER 07, 2016

Applies to:

Oracle Fusion Receivables - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Receipts

The sum of debits and credits are out of balance

At the time of creating a receipt (Navigator-> Receivable Balance -> Create Receipt) the following error is fetched only when discount is entered:

ERROR
-----------------------
"The sum of debits and credits are out of balance. This action was blocked to avoid inaccurate accounting entries"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate -> Accounts Receivable Workarea -> Create Receipt
2. Enter discount.

Cause

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