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Fusion BI : Uploading Template Fails with FND-7300: An error occurred when scanning file using Fusion Applications Virus Scanner (Doc ID 2180569.1)

Last updated on OCTOBER 08, 2018

Applies to:

Oracle Fusion Financials Common Module - Version 11.1.11.1.0 and later
Oracle Fusion Global Human Resources Cloud Service - Version 11.13.18.05.0 to 11.13.18.05.0 [Release 1.0]
Information in this document applies to any platform.

Goal

Uploading a BI publisher template fails with the following error message:

FND-7300 BI can not load template

An error ocurred when scanning file using Fusion Application Virus Scanner. Check log for further details

Further examination of the bipublisher.log file shows:

[APP: bipublisher#11.1.1] Virus scanner instance not found, check errors in logs and scanner.xml
[APP: bipublisher#11.1.1] FND-7300: Virus scanner instance not found.
[APP: bipublisher#11.1.1] oracle.xdo.service.client.scan.ScanException: FND-7300: An error occurred when scanning file using Fusion Applications Virus Scanner. Check log for further details.[[
at oracle.xdo.servlet.resources.action.UploadReportTemplateFile.upload(UploadReportTemplateFile.java:238)
at oracle.xdo.servlet.resources.action.UploadReportTemplateFile.execute(UploadReportTemplateFile.java:103)
at oracle.xdo.servlet.resources.action.ActionServlet.service(ActionServlet.java:51)

 


 

Solution

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In this Document
Goal
Solution
References


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