Can We Set An Org Created As A CRM Customer As A Partner And Competitor Without Party Duplication?

(Doc ID 2181180.1)

Last updated on SEPTEMBER 27, 2016

Applies to:

Oracle Fusion Sales - Version and later
Information in this document applies to any platform.


On : version, Accounts, Contacts, Households

Can we set an org created as a CRM customer as a partner and competitor without party duplication?

1. When we create a CRM customer organisation using Accounts tab in the Sales Cloud, can we set this party as a competitor and/or partner so that duplicate organisations are not being created in Sales Cloud and within TCA structure?

2. Conversely, when we create either a competitor or partner, can we then use this organisation as a customer within Sales Cloud?

3. Sales Cloud user and implementation guides advise that TCA structure is shared in the Cloud across all applications that use TCA entities. Is this correct?


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