Can We Set An Org Created As A CRM Customer As A Partner And Competitor Without Party Duplication?

(Doc ID 2181180.1)

Last updated on SEPTEMBER 27, 2016

Applies to:

Oracle Fusion Sales - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Goal

On : 11.1.11.1.0 version, Accounts, Contacts, Households

Can we set an org created as a CRM customer as a partner and competitor without party duplication?

1. When we create a CRM customer organisation using Accounts tab in the Sales Cloud, can we set this party as a competitor and/or partner so that duplicate organisations are not being created in Sales Cloud and within TCA structure?

2. Conversely, when we create either a competitor or partner, can we then use this organisation as a customer within Sales Cloud?

3. Sales Cloud user and implementation guides advise that TCA structure is shared in the Cloud across all applications that use TCA entities. Is this correct?
 

Solution

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