Can We Set An Org Created As A CRM Customer As A Partner And Competitor Without Party Duplication?
Last updated on SEPTEMBER 27, 2016
Applies to:Oracle Fusion Sales - Version 188.8.131.52.0 and later
Information in this document applies to any platform.
On : 184.108.40.206.0 version, Accounts, Contacts, Households
Can we set an org created as a CRM customer as a partner and competitor without party duplication?
1. When we create a CRM customer organisation using Accounts tab in the Sales Cloud, can we set this party as a competitor and/or partner so that duplicate organisations are not being created in Sales Cloud and within TCA structure?
2. Conversely, when we create either a competitor or partner, can we then use this organisation as a customer within Sales Cloud?
3. Sales Cloud user and implementation guides advise that TCA structure is shared in the Cloud across all applications that use TCA entities. Is this correct?
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