You cannot create drop ship and back-to-back requisitions because the customer sales order fulfillment feature is disabled.The attribute Charge Account is required. (Doc ID 2181337.1)

Last updated on DECEMBER 20, 2016

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Purchasing Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.
***KM Review - Dec 2016 - Checked for Relevance***

Symptoms

Requisitions created from a Back to Back (B2B) or Drop Ship order are failing with an error:

You cannot create drop ship and back-to-back requisitions because the customer sales order fulfillment feature is disabled.The attribute Charge Account is required.

The issue can be reproduced by executing the following steps:

1. Create an Order for a Back to Back (B2B) or Drop Ship enabled item
2. Execute the scheduled (ESS) process - Release Planning Recommendations
3. A requisition is created.
4. An error is raised on the requisition

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms