FA: SCM: SCO: Drop Ship Order Creation Fails With :- You cannot create drop ship and back-to-back requisitions because the customer sales order fulfillment feature is disabled. The attribute Charge Account is required.
(Doc ID 2181337.1)
Last updated on AUGUST 03, 2023
Applies to:
Oracle Fusion Order Management Cloud Service - Version 11.1.11.1.0 and laterOracle Fusion Purchasing Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.
Symptoms
Requisitions created from a Back to Back (B2B) or Drop Ship order are failing with an error:
You cannot create drop ship and back-to-back requisitions because the customer sales order fulfillment feature is disabled.The attribute Charge Account is required.
The issue can be reproduced by executing the following steps:
1. Create an Order for a Back to Back (B2B) or Drop Ship enabled item
2. Execute the scheduled (ESS) process - Release Planning Recommendations
3. A requisition is created.
4. An error is raised on the requisition
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |