Fusion Global HR: No Transaction Details are Included in Approval Transactions That are Transferred to a User

(Doc ID 2181439.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Global Human Resources - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Global Human Resources

ACTUAL BEHAVIOR
---------------
After the September Monthly Patch Bundle was applied, the Transfer approval notification does not contain any details. The approver receives a blank notification and cannot approve or reject it.

EXPECTED BEHAVIOR
-----------------------
Expect that the user can review the transaction details and action the same.

STEPS
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The issue can be reproduced at will with the following steps:
1. Line Manager initiates and then it goes to HR Shared Service Representative (through Area Of Responsibility usage)
2. When the approver opens the notification, it has no transaction details and the user cannot action it.
3. This same user was able to process transfers the day before the September PB was applied.
4. Other types of transactions work fine, like promotion.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue,the approver cannot action the transfer transactions.

Cause

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