Fusion Global Human Resources - Unable to correct FTE on position tied to employees - Error the action reason is invalid. (Doc ID 2183278.1)

Last updated on DECEMBER 21, 2016

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.10.0.0 and later
Oracle Fusion Global Human Resources - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Global Human Resources

ACTUAL BEHAVIOR
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Unable to correct FTE on Position tied to employees - error The action reason is invalid.

I have a list of positions tied to employees that have the incorrect FTE, Type and Head Count. This is in Production.

I need to correct to Single Incumbent, 1, 1

I am getting the error :The action reason is invalid.

I am unable to correct at the employee level as it is not an edible area. This is effecting benefit plans/costs.

EXPECTED BEHAVIOR
-----------------------
Customer should be able to edit user information.

ERROR
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An application error occurred. See the incident log for more information.

An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: 46, Server Domain: HCMDomain, Server Instance: CoreSetupServer_1, Application Name: HcmCoreSetupApp.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot edit employee information


Cause

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