Fusion Global Payroll(US): Getting Error While Adding Tax Withholding Information - The Vertex code is missing for the home or work address (Doc ID 2184694.1)

Last updated on SEPTEMBER 20, 2016

Applies to:

Oracle Fusion Global Payroll - Version 11.1.10.0.0 and later
Oracle Fusion Global Payroll Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to access the Regional record of the employee withholding certificate in Manage Calculation Cards, the following error occurs:

The Vertex code is missing for the home or work address. Check that the geocode exists for this location.
the regional component creation could not be completed.

The issue can be reproduced at will with the following steps:
1. Navigator>Payroll>Payroll Calculations
2. Select the Manage Calculation Cards task
3. Search and select a person
4. Select the employee withholding certificate record
5. Click on Regional in the Calculation Card Overview region
Error is generated


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms