Java.lang.NullPointerException Error For Worklist and Email Approval And Notifications (Doc ID 2190677.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Fusion Purchasing Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

All requesters are receiving an error logo in the system generated emails when a Purchase Order (PO) is created . Also, this error prevents users from approving the PO in the Fusion Applications (FA) Worklist for a change order.


ERROR

Java.lang.NullPointerException error for worklist approval and notifications

 
The issue can be reproduced at will with the following steps:

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms