Updating Resource Information under Manage Users Is Throwing Error for 1 User that is not found as Resource + Employee Resource Usage

(Doc ID 2191943.1)

Last updated on JUNE 19, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Oracle Fusion Global Human Resources - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Global Human Resources

In OSC > Manage Users > while trying to assign a Resource Role to 1 user it is throwing an error: NullPointerException

Any other edit on the User page generates the same error.

ERROR
-----------------------

java.lang.NullPointerException

STEPS
-----------------------
The issue can be reproduced with the following steps:
1. Go to Manage User
2. Search for a user
3. Add a Resource Role

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot be edited.

Changes

 When searching the user under Resource Directory we could not find it. We've removed and assigned back the standard Roles like Employee and Resource and still we were not able to find the user as a Resource.

Cause

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