Charge Account Value Does Not Print In The Purchase Order Approval Notification/E-mail. (Doc ID 2193101.1)

Last updated on DECEMBER 07, 2016

Applies to:

Symptoms

Purchase Order Approval Notification/E-mail


Users observe that while Purchase Order has a valid charge account number: 

• The charge account field prints in the BPM approval notification, but its content is null.
• In the approval e-mail, the charge account field does not print at all.

Steps to Reproduce:
1. Set up Manage Purchasing Document Approval.
2. Create Order and Submit the order for approval.
3. Review the PO Approval notification/E-mail.
-- Observe that the title Charge Account prints in the notification, but the value entered for Charge Account is not displayed. Charge Account is blank/null/empty.

Cause

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